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downgrade windows 7 pro 64 bit to 32 bit (1046 Views)
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vreid2055 Student
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vreid2055
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Registered: ‎05-11-2012
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downgrade windows 7 pro 64 bit to 32 bit

‎05-11-2012 07:02 AM

i have a customer with some pc's just new with windows 7 64 bit and he needs to downgrade to 32 bit. Can he get the disk image from the hp web site ???

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lasvegaswireman
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Registered: ‎07-16-2011
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Re: downgrade windows 7 pro 64 bit to 32 bit

‎05-11-2012 07:14 AM

No, your customer will not be able to download a disk image from the HP website. As far as HP offering a downgrade option, that will depend on a number of factors. If in the USA, please have the customer contact HP directly via telephone, email, or live chat.

 

Frank


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vreid2055 Student
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vreid2055
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Re: downgrade windows 7 pro 64 bit to 32 bit

‎05-11-2012 07:46 AM

hi Frank

 

thanks for your quick response. no this customer is in ireland

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Big_Dave
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Re: downgrade windows 7 pro 64 bit to 32 bit

‎05-11-2012 06:39 PM

Hi,

 

You might want to consider using Virtual PC and XP mode.  You need Windows 7 Pro or Ultimate 64 bit.

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lasvegaswireman
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Re: downgrade windows 7 pro 64 bit to 32 bit

‎05-11-2012 08:30 PM

HP Customer Support Ireland

 

Frank


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