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Re: free Windows 7 (922 Views)
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Student
Alan92
Posts: 2
Registered: ‎10-24-2009
Message 1 of 3 (1,026 Views)

free Windows 7

I bought a iXtreme X6618UK Desktop from PCWORLD on 29th august 2009 and was told that I could upgrade to windows 7 after Oct 22.  When I tried this two days ago I was not able to.  it looks like the model was not on the list.  I bought this computer because I could upgrade to win 7.  I have been back to PCWORLD and they insist that I am eleigible and they have not been told otherwise.  I have vista home premium and that is all they have been told I need.  How then can I get the free upgrade to windows premium.  The advisor does not run on 64 bit machines.  Can anyone help.  Alan
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Teacher
tinuwangiro
Posts: 274
Registered: ‎07-17-2009
Message 2 of 3 (965 Views)

Re: free Windows 7

hi! the product that you are asking about is not a hewlett-packard nor compaq product. please refer to the manufacture for support.

 

Thanks!

(i may represent HP but this advice is solely my own)
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Student
Alan92
Posts: 2
Registered: ‎10-24-2009
Message 3 of 3 (922 Views)

Re: free Windows 7

Sorry you are right it is a Pakard-Bell not HP.  First time I descovered there was a difference.
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