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Re: hang on factory image recovery on pavilion a6248x (108 Views)
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Student
LikeOldCars
Posts: 2
Registered: ‎04-18-2012
Message 1 of 4 (118 Views)

hang on factory image recovery on pavilion a6248x

hp pavilion a6248x product gn707aa#aba

windows vista 32 bit

no recovery discs - system allows me to go f11 to do a factory image recovery but has been running over an hour with 0% progress

 

 

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Associate Professor
RasterBlaster
Posts: 2,127
Registered: ‎11-17-2008
Message 2 of 4 (114 Views)

Re: hang on factory image recovery on pavilion a6248x

make sure you disconnect everything you've added... thumb drives, any discs, especially 2nd hard drives. and then try again.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
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Student
LikeOldCars
Posts: 2
Registered: ‎04-18-2012
Message 3 of 4 (111 Views)

Re: hang on factory image recovery on pavilion a6248x

Thanks, I only have the mouse and keyboard monitor and cpu and still no progress any other ideas? The disk light is flashing intermittenly but I hear no noise on the disk drive

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Associate Professor
RasterBlaster
Posts: 2,127
Registered: ‎11-17-2008
Message 4 of 4 (108 Views)

Re: hang on factory image recovery on pavilion a6248x

well, you shouldn't hear much noise from the hard drive. I would try a few more attempts... here is an HP support document on troubleshooting issue with recovery:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00881405
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Please use plain text.