This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: i did a system recovery but in the end i got a "system configuration error" code purpl (72 Views)
Reply
Honor Student
discoveree
Posts: 2
Registered: ‎04-25-2012
Message 1 of 3 (106 Views)

i did a system recovery but in the end i got a "system configuration error" code purple???

My system is a PC desktop HP Pavilion PC a6000, Windows Vista 32-bit. At first a blue screen appears, did a reboot, seems to work fine. Then sometimes it freezes up or gets very slow in respond to commands, every now and then blue screen. There had been no upgrade or any changes to the system before these symptoms occur, I also have Norton 360 installed

Please use plain text.
Tutor
Kuerten1
Posts: 65
Registered: ‎04-15-2012
Message 2 of 3 (91 Views)

Re: i did a system recovery but in the end i got a "system configuration error" code purpl

Blue Screens (BSOD) are usually caused by RAMs. Try to unplug then replug the RAM stick on your notebook for a first step. 

Please use plain text.
Honor Student
discoveree
Posts: 2
Registered: ‎04-25-2012
Message 3 of 3 (72 Views)

Re: i did a system recovery but in the end i got a "system configuration error" code purpl

Thanks Keurten 1 for the advised. I have tried that, and my PC is a Desktop not Laptop. The thing is I have done a system recovery, with the HD reformat, restore system back to manufacture standard. HP manager when through the whole procedure installing Windows and everything, lastly when it does a reboot to start the Window Vista for the first time then it gave me the message "SYSTEM CONFIGURATION ERROR" "CODE PURPLE".

Does anyone knows what that means??? and then it shuts down.

 

Please use plain text.