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08-29-2012 05:00 PM
HP 2000-369WM Laptop
Windows 7 64-bit
Never received a product key # for Microsoft Office 2010, and according to my system it has been installed. How do I retrieve the code?
08-29-2012 05:25 PM - edited 08-29-2012 05:28 PM
If it's not the the trial version, then look in the original shipping documentation for the license key.
Did you even launch Office 2010? If yes, then download winkeyfinder and see if the key was preloaded.
08-29-2012 05:30 PM
I've looked at all the paperwork that I received with the laptop and nothing. States on the installation page that it should have been in the box and actually shows an example, but nothing.
08-29-2012 05:53 PM
08-29-2012 05:59 PM - edited 08-29-2012 06:03 PM
Check the shipping manifest and see it it has the key, which I doubt, or if fact it was even included with the order.
This should be your PC. It doesn't have Office 2010 installed but Office Starter.
08-29-2012 06:06 PM
08-30-2012 05:07 AM
I found that model at WalMart.com : HP 2000-369WM: http://www.walmart.com/ip/HP-Black-15.6-2000-369WM
If that is where this laptop in question came from, then "Microsoft Office Starter 2010: Includes reduced functionality versions of Microsoft Word and Excel, with advertising. PowerPoint and Outlook are NOT included. Purchase Office 2010 today and get the most out of your new HP laptop PC."