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missing file "hp digital media archive" and the dialogue keep popping up"ezarc.msi" (1254 Views)
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Student
fishmike
Posts: 2
Registered: ‎05-02-2012
Message 1 of 3 (1,254 Views)
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missing file "hp digital media archive" and the dialogue keep popping up"ezarc.msi"

I getting a repeated a pop up box called Digital Media Archive that states "The feature you are trying to use is on a network resource that is not available. Click OK to try again or enter an alternate path to a folder containing the installation package EZARC.msi in the box below" "An installation package for the product HP Digital Media Archive cannot be found. Try the installation again using a valid copy of the installation package EZARC.msi" When I click nothing happens and the pop up continue randomly. -I located the HP Archive inn the Add/Remove window and clicked on additional information which shows a source"HP" Clicking on this takes me to home page of Sonics and from there I can't find any reference to HP Digital Media Archive. -I also went to HP Application Recovery and tried to find HP Digital Media Archive to reinstall it, but it is not listed. I'm not on a network and have tried to find EZARC.msi with not luck. HELP

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 2 of 3 (1,238 Views)

Re: missing file "hp digital media archive" and the dialogue keep popping up"ezarc.ms

The following weblink will explain the cause and help you resolve the problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00811375&cc=us&dlc=en&lc=en

I am an HP employee.

Regards,
Vidya

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Student
fishmike
Posts: 2
Registered: ‎05-02-2012
Message 3 of 3 (1,235 Views)

Re: missing file "hp digital media archive" and the dialogue keep popping up"ezarc.ms

Thank you very much !!

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