- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Desktop OS
- >
- missing file "hp digital media archive" and the dialogue kee...
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
missing file "hp digital media archive" and the dialogue keep popping up"ezarc.m si"
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-02-2012 12:46 PM
I getting a repeated a pop up box called Digital Media Archive that states "The feature you are trying to use is on a network resource that is not available. Click OK to try again or enter an alternate path to a folder containing the installation package EZARC.msi in the box below" "An installation package for the product HP Digital Media Archive cannot be found. Try the installation again using a valid copy of the installation package EZARC.msi" When I click nothing happens and the pop up continue randomly. -I located the HP Archive inn the Add/Remove window and clicked on additional information which shows a source"HP" Clicking on this takes me to home page of Sonics and from there I can't find any reference to HP Digital Media Archive. -I also went to HP Application Recovery and tried to find HP Digital Media Archive to reinstall it, but it is not listed. I'm not on a network and have tried to find EZARC.msi with not luck. HELP
Solved! Go to Solution.
Re: missing file "hp digital media archive" and the dialogue keep popping up"ezarc.m s
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-05-2012 09:55 AM
The following weblink will explain the cause and help you resolve the problem:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
Re: missing file "hp digital media archive" and the dialogue keep popping up"ezarc.m s
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-05-2012 10:42 AM
Thank you very much !!
