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Re: my hp smartmedia photo is froze help (126 Views)
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oldgit
Posts: 22
Registered: ‎02-15-2012
Message 1 of 4 (155 Views)
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my hp smartmedia photo is froze help

my hp smartmedia photo is froz as soon as i try to use it, idont want to loose all my photos

 

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DavidPK
Posts: 23,351
Registered: ‎09-24-2010
Message 2 of 4 (130 Views)

Re: my hp smartmedia photo is froze help

Hi,

 

HP MediaSmart Photo allows you view, edit etc your pictures, however the actual pictures will be stored elsewhere so try using Recovery Manager to reinstall HP MediaSmart Photo - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.

 

Recovery Manager - Windows 7

 

Recovery Manager - Windows Vista

 

After the reinstallation has completed, restart the PC and when Windows has fully loaded, launch HP MediaSmart Photo and give it a few minutes to re-catalogue all your pictures.

 

Regards,

 

DP-K

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Top Student
oldgit
Posts: 22
Registered: ‎02-15-2012
Message 3 of 4 (127 Views)

Re: my hp smartmedia photo is froze help

thank you very much, worked a treat

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DavidPK
Posts: 23,351
Registered: ‎09-24-2010
Message 4 of 4 (126 Views)

Re: my hp smartmedia photo is froze help

Hi,

 

You're welcome, glad it helped :smileyhappy:

 

All the best,

 

DP-K

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****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

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