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Re: pavilion elite m9600t crashes after updating BIOS (447 Views)
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Honor Student
giovanni9635
Posts: 2
Registered: ‎09-15-2010
Message 1 of 5 (503 Views)

pavilion elite m9600t crashes after updating BIOS

Hello, i have a new HP pavilion elite m9600t and i had problems because it rebooted itself after a complete shutdowns, then i updated the BIOS and now it doesn´t starts and i can´t solve it.

 

What can i do?

how can i install the older bios if the OS doesn´t starts up?

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Regents Professor
old_geekster
Posts: 6,201
Registered: ‎11-21-2008
Message 2 of 5 (474 Views)

Re: pavilion elite m9600t crashes after updating BIOS

Giovanni, I am sorry to give you bad news, but a failed BIOS flash is not a recoverable condition.  If it can be solved, which is questionable, you would have to contact HP Customer Service for help.  I suggest using the online option.

++++++++++++++++++
**Click the KUDOS star on the left to say 'Thanks'**

Intelligence is God given; Wisdom is the sum of our mistakes!
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Honor Student
giovanni9635
Posts: 2
Registered: ‎09-15-2010
Message 3 of 5 (463 Views)

Re: pavilion elite m9600t crashes after updating BIOS

Thanks for your help.

 

Let me tell you that i formated the HD and reinstalled windows 7, until now it is working but and i don´t know why, but i can´t enter the BIOS, so i don´t know if all is working properly.

 

Thanks again.

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 4 of 5 (447 Views)

Re: pavilion elite m9600t crashes after updating BIOS

It may be a partial failed bios update, a hard reset can recover it sometimes, its worth a try.

 

Unplug the power cord and hold the power button in for 15 seconds, plug power back in, see if you get a bios post screen and boot.

 

If it is still dead, unplug the power cord and open the case, remove the cmos battery for 15 Minutes, reinsert the battery the same way it came out, close the case, plug in and if you get a bios screen immediately start tapping F10, enter the bios and set the Date and Time. exit saving changes, this step is important, don't skip it.

 

If these suggestions fail you will need a bios repair

http://www.fixedbios.com/

 

Or a new Motherboard or PC, your choice.

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Provost
Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 5 of 5 (431 Views)

Re: pavilion elite m9600t crashes after updating BIOS

If you get your PC up and running, then use the HP Support Assistant to locate the motherboard revision level.  Revision level 1.04E01 is the most stable. If you don't have that revision level or higher then contact HP support if your PC is still under warranty.

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