printer "offline" won't print

[harriet1]

deskjet 5740 does not print and show as "offline"

[Gator6x4]

Have you tried the recommended HP "Reset" procedure?

• 1

• Turn on the printer by pressing the "Power" button until it illuminates. The power button is located on the left front panel of the printer.

• 2

  Pull out the power cord from the back of the printer, but do not unplug the USB cable. Unplug the power cord from the electrical outlet as well.

• 3

  Leave the power cord unplugged from the printer and electrical outlet for 15 seconds.

• 4

  Insert the power cord securely into the electrical outlet. Plug the power cord into the back of the printer, making sure the connection is secure.

• 5

  Press the "Power" button to turn the printer back on, if it does not turn back on itself.

[arismother]

This did not solve the problem

[wb2001]

As you did not state the OS of your computer, lets try these.

XP: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/print_set_default_pri...

Vista: http://windows.microsoft.com/en-us/windows-vista/Change-your-default-printer

Win7:http://windows.microsoft.com/en-us/windows7/Change-your-default-printer