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06-24-2012 08:19 PM
My HP Compaq DC7700 has had operating system(Windows XP Pro) wiped off (disc formatted). How can I reinstall the same OS without the original install disc. I have the product serial number on the side of the tower.
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06-25-2012 05:31 AM
if you live in the USA or Canada, call HP at this number 1-800-334-5144, and order a set of recovery disks for your PC.
You will need to provide the model number and serial number.
Cost for a set will be $10, since your PC is no longer under warranty.
06-26-2012 04:21 AM - edited 06-26-2012 04:22 AM
I have a similar issue... I have a HP Compaq DC7100 UDST and a HP xw6200 Tower that I wish to reinstall the original OS on (32bit Win XP for the dc7100 and Win XP 64bit for the xw6200). I have the serial/product number for both and the original COAs but no Disks
However I'm not in the US/CA I'm in the UK, can I still get recovery media for them?
06-26-2012 05:04 AM - edited 06-26-2012 05:04 AM
If they still have the recovery disks available, you should have no problem.
Plus, you get them for free in the UK.
Just call this number. You will also need to provide the model # and serial number for each PC.
0845 161 0030
Mon-Fri / 08:00-18:00
(except Bank Holidays)
06-26-2012 06:32 AM
06-26-2012 06:40 AM - edited 06-26-2012 06:46 AM
You're very welcome, Dan.
Sorry they are out of the dc7100 disks.
You can ask these guys if they will ship a set to the UK...enter the model number in the search box.