Posts: 1
Member Since: ‎09-24-2009
Message 1 of 2 (5,872 Views)

Sound doesn't work, says device is installed...

So yea, I looked at my device manager and it says the device is installed and everything. I try to play music from my computer and youtube and all that, but it doesn't work.


I have a HP pavilion a6242n with windows vista.

Posts: 2,050
Member Since: ‎11-17-2008
Message 2 of 2 (5,721 Views)

Re: Sound doesn't work, says device is installed...

Hi MoMo_hime,


Does any sound work? Have you tried to see if you can get sound through headphones?


Here is an HP Support video (with transcript) that should help resolve your sound issue.


Let us know how it goes. HP employee just trying to help where I can, but not speaking on behalf of HP.
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