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Re: Compaq Presario SR1123WM-B Graphical volume control bars (6310 Views)
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Top Student
justdilly
Posts: 7
Registered: ‎03-02-2009
Message 1 of 17 (6,368 Views)

Compaq Presario SR1123WM-B Graphical volume control bars

The green volume control bars no longer display on my screen when I hit the volume up or down buttons on the keyboard. Does anyone know how to get it back? Thanks

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Associate Professor
Mister_Do
Posts: 1,619
Registered: ‎11-17-2008
Message 2 of 17 (6,352 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Hi justdilly,

 

It sounds like something changed in your keyboard driver, like maybe an update of some kind. Try un-installing the keyboard driver and then reinstalling it.

Here is a link to the keyboard driver download.

 

If that doesn't work, try the steps in the HP Keyboard Troubleshooting document.

 

Let us know how it goes.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Top Student
justdilly
Posts: 7
Registered: ‎03-02-2009
Message 3 of 17 (6,334 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Thanks Mister_Do for your response. I went to Device Manager, clicked on the keyboard, Enhanced Mulmedia ps/2 keyboard and uninstalled the driver. Then shut down my PC and restarted. I then downloaded and installed the driver per your instructions (SP26752.exe) but that did not solve the problem. My problem was not listed in the troubleshooting either.

 

I have volume. I just want to get back the graph that appears on screen when I hit the volume up or down buttons on my keyboard. The graphical display looks similar to the volume up/down bar that is displayed on the TV screen when I adjust the TV volume. The bars would increase when I turned up the volume and decrease when I hit the down button.

 

If I remember correctly, I had this problem a few years ago and someone at HP told me of a Patch to download to fix the problem. I hope I have given you and others enough additional info.

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Intern
TechHope
Posts: 31
Registered: ‎03-03-2009
Message 4 of 17 (6,310 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Please visit the following web page.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07179&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Scroll down and please follow the steps which are under "Step 2: Customize the text that displays onscreen". Make sure you ther is no mark next to "Hide the

display label".

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Top Student
justdilly
Posts: 7
Registered: ‎03-02-2009
Message 5 of 17 (6,292 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Tech Hope.......Thanks but that suggestion didn't work either. :womansad:
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Intern
TechHope
Posts: 31
Registered: ‎03-03-2009
Message 6 of 17 (6,291 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Please reply the following:

 

Do you see the Buttons tab in Keyboard properties window? start->control panel->double click Keyboard. Are you able to use other multimedia keys on the keyboard?

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Top Student
justdilly
Posts: 7
Registered: ‎03-02-2009
Message 7 of 17 (6,269 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Yes, I have the Buttons tab. The only multimedia buttons on this Compaq keyboard are "sleep", volume up, down and mute. Those volume keys work but I don't have the green on screen volume display bars that I used to have. I'm trying to get that display back.
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Intern
TechHope
Posts: 31
Registered: ‎03-03-2009
Message 8 of 17 (6,245 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Please try to download a patch from the following web link.

 

ftp://ftp.hp.com/pub/softpaq/sp27501-28000/sp27678.exe

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Top Student
justdilly
Posts: 7
Registered: ‎03-02-2009
Message 9 of 17 (6,238 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

TechHope.............WOW! :smileyvery-happy: Thank You so much! That worked! You don't know how many different forums and people I've asked to help me with this. I even had many e-mails to and from HP support. Thanks for sticking with me to find a solution. My hope is that you will become a PC Tech very soon if you aren't already.

 

This volume display is not as pretty as the one I had. Is there some way to change the color and height of the volume bars? I'm not touching anything until you get back with me on that because what I got is sure better than nothing. Yippee

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Intern
TechHope
Posts: 31
Registered: ‎03-03-2009
Message 10 of 17 (6,233 Views)

Re: Compaq Presario SR1123WM-B Graphical volume control bars

Please visit the following web site and try the steps under "Step 2: Customize the text that displays onscreen".

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07179&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

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