HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: HP Wireless Keyboard (902 Views)
Reply
Reply
Topic Options
aybsee Top Student
Top Student
aybsee
Posts: 5
Registered: ‎09-05-2009
Message 1 of 2 (933 Views)
Report Inappropriate Content

HP Wireless Keyboard

‎09-05-2009 11:01 AM

I have noticed that the 3 keys that operate mute,increase and decrease sound have ceased working.A new keyboard has made no difference,with the problem still remaining.Could i have done something inadvertantly that has caused this problem.All other functions on the keyboard appear normal.thanks
0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Mister_Do
Posts: 1,617
Registered: ‎11-17-2008
Message 2 of 2 (902 Views)
Report Inappropriate Content

Re: HP Wireless Keyboard

‎09-10-2009 11:28 AM

Hi aybsee,

 

This is likely a keyboard driver/software issue. Sometimes things like Windows Updates can knock out the driver and you just need to reinstall it. What PC model do you have and are you using Vista or XP?

 

We can link you to the keyboard driver if we know which one you need.

 

If you are in Vista, this HP Support document on troubleshooting keyboard issues should help you fix it.

 

Let us know how it goes.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
0
Reply
0
Please use plain text.