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Danville_Dude
Posts: 5
Member Since: ‎01-14-2011
Message 1 of 9 (6,857 Views)

Realtek HD audio driver updated

For my HP Media Center m7060n with Windows XP the HP site indicates the most updated driver is as of Sept 2005.  I am having problems with Power Director 9 which I bought a couple of weeks ago and their tech support believes one of the reasons is an out of date driver.  I am reluctant to use someone other than HP for the driver primarily due to it being from unknown sources and thus a risk, or at least a perceived risk.

 

Any ideas on whether or not the 2005 version is the best for my situation and if not how to update it?

 

Thanks.  This is my first time to try this forum.

 

 

Master's Graduate
KiranTalluri
Posts: 317
Member Since: ‎03-15-2010
Message 2 of 9 (6,854 Views)

Re: Realtek HD audio driver updated

Hi,

 

I can understand the Situation. Manufacturers of your Sound Controller (Realtek) update Drivers very often (Atleast once in a Month), it is very hard to keep them shown on HP Drivers and Updates Webpage for your PC if the Realtek update their Drivers in that rate.

 

You do not have to worry about installing Drivers from Realtek.

 

Go Ahead and install New version from the URL given below for Windows XP:

 

Click Start->Run->type DEVMGMT.MSC in Open Field, click Ok. Go to Sound, Video and Game COntrollers category, right click on Realtek High Definition Audio Driver, and click uninstall.

 

 

Click on the URL given below.

ftp://WebUser:smileytongue:GL7E6v@207.232.93.28/pc/audio/WDM_R256.exe

 

Click save, choose Desktop, click Save. Double click 'WDM_R256.exe', and click Yes to Start Installation, Restart the PC.

 

Check if the issue has fixed.

Thank You.
Kiran Talluri

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Master's Graduate
KiranTalluri
Posts: 317
Member Since: ‎03-15-2010
Message 3 of 9 (6,853 Views)

Re: Realtek HD audio driver updated

If the link I provided does not work:

 

Click on the  URL Given below.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Click Go against Windows XP

Thank You.
Kiran Talluri

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Top Student
Danville_Dude
Posts: 5
Member Since: ‎01-14-2011
Message 4 of 9 (6,825 Views)

Re: Realtek HD audio driver updated

Kiran,

 

Unfortunately that did not work.  I uninstalled the Realtek driver(s) and then used your second site to install the new driver.  I received this error message:

 

Realtek High Definition Audio Driver - Installshield Wizard

Install Realtek HD audio driver failure!!

[Error code: 0x000003FD]

 

Any ideas?  I will now try to reinstall what I uninstalled and await suggestions.

 

Thanks so much for the help!

 

 

Top Student
Danville_Dude
Posts: 5
Member Since: ‎01-14-2011
Message 5 of 9 (6,823 Views)

Re: Realtek HD audio driver updated

I retried the effort and was successful at downloading and installing the new driver.  HOWEVER, now I have no sound.  Under control panel, sound and audio devices, in the audio tab, it now shows "no playback devices".  Here is what dxdiag showed before and after:

 

Before:

 

Sound Devices
-------------
            Description: Realtek HD Audio rear output
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_0905
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5172 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 9/23/2005 18:56:28, 3966976 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

 

After:

 

-------------
Sound Devices
-------------
            Description:
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID:
             Product ID:
                   Type:
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

 

Under device manager, it does show realtek, with the new drivers and it shows it as enabled with no problems.

 

Please help!

 

Thanks.

 

 

Master's Graduate
KiranTalluri
Posts: 317
Member Since: ‎03-15-2010
Message 6 of 9 (6,793 Views)

Re: Realtek HD audio driver updated

Hi,

 

Connect the Speakers to the PC.

Click Start_>ControLpanel->Sound, on Playback tab, right click on Empty Space, click Show Hidden Devices, and click Show Disabled Devices.

 

Once done, click Sepakers (Realtek) if appears, click Set as Default.  Play a File in Windows Media Player, and check to see if it works.

Thank You.
Kiran Talluri

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Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue
Top Student
Danville_Dude
Posts: 5
Member Since: ‎01-14-2011
Message 7 of 9 (6,776 Views)

Re: Realtek HD audio driver updated

Thanks for the follow-up but let me explain why this does not appear to work.  Under Control Panel there is an icon marked Sounds and Audio Devices.  The screen you get then does not have a tab for Playback.  It does have a tab for Audio and on that tab are 3 options: Sound playback, sound recording and MIDI music playback.  In each of those sections there is a "Default device:" which in both sections with "playback" under "default device" it says in low shading that you can't click on - "No Playback Devices".  On the other hand, within Sounds and Audio Devices Properties there is another tab called Hardware.  Under that tab one can see under Devices: Realtek High Definition Audio.  If you highlight that and click on Properties it shows it is enabled and it says "This device is working properly".  I even disabled and enabled it again just to see if that fixed it which it did not.

 

So, I appreciate you suggestion but so far I am not where I need to be.  Any other ideas?

 

Thanks.

Top Student
Danville_Dude
Posts: 5
Member Since: ‎01-14-2011
Message 8 of 9 (6,775 Views)

Re: Realtek HD audio driver updated

Also,  I should add: When I go to Device Manager and rollback the driver for Realtek, I get sound, but again the driver is dated in 2005.

 

Thanks for any thoughts.

Master's Graduate
KiranTalluri
Posts: 317
Member Since: ‎03-15-2010
Message 9 of 9 (6,751 Views)

Re: Realtek HD audio driver updated

I am sorry,

 

I see PC has Windows XP, I have been giving Steps for Vista/Windows 7.

 

In XP: 

 

Install the newest Driver from the URL given below.

ftp://WebUser:smileyvery-happy:s8MtJ3@202.134.71.21/pc/audio/WDM_R256.exe

 

Restart the PC, and check if Sound Works fine.

 

If not,

 

Make sure Driver is listed in Device Manager (Should be Realtek high Definition under Sound, Video and Game Controllers).

 

If it is listed, click Start->Run, type Services.MSC and click Ok.

Go to Windows Audio, right click on it Properties, select Automatic in Startup  type, click Start the bottom, click Ok.

 

If it does not work:


1. Go to Control Panel, Sounds and Audio Devices.
2. On the Volume tab, click the Advanced button for Device Volume
(there are two Advanced buttons, make sure you get the right one).
3. Select the pull down menu for Options, then select Properties. This will show you whether or not you have any hidden controls.
4. Click the boxes to show all the controls, then OK.
5. Now you should have a master volume control window that shows everything. Turn up everything except the “Volume Control” on the far left. You can close the window.

Thank You.
Kiran Talluri

Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue
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