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03-04-2009 05:03 PM
Hi we are having trobule with our sound card the laptop has started popping up with the message that there is no sound card installed, we have not removed anything from the laptop nor have we had anyone look at it. The laptop is only used occasionally as it is more of a back up for when the desk top PC needs servicing so we don't think it's from being overworked, the sound card had always worked in the past. The laptop is not very old it was onlt purchased at the end of May last year.
Thank yoy Shannan
03-05-2009 10:54 AM
What PC model do you have? Is it running Vista or XP?
Here are few HP Support documents that may help (even though they say they are for Desktop PCs, most the steps will help your laptop too):
Let us know how it goes.