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Student
MoMo_hime
Posts: 1
Member Since: ‎09-24-2009
Message 1 of 2 (4,869 Views)

Sound doesn't work, says device is installed...

So yea, I looked at my device manager and it says the device is installed and everything. I try to play music from my computer and youtube and all that, but it doesn't work.

 

I have a HP pavilion a6242n with windows vista.

Professor
Mister_Do
Posts: 1,890
Member Since: ‎11-17-2008
Message 2 of 2 (4,718 Views)

Re: Sound doesn't work, says device is installed...

Hi MoMo_hime,

 

Does any sound work? Have you tried to see if you can get sound through headphones?

 

Here is an HP Support video (with transcript) that should help resolve your sound issue.

 

Let us know how it goes.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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