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03-16-2010 08:03 AM
Heres todays reply:
Thank you for your reply.
You may try contacting the computer manufacturer for the audio chip type and model number. Next, you may provide the type and model number to the motherboard or audio chip manufacturer and check for a Windows 7 compatible driver if available.
Also, in addition to installing the Windows Vista drivers in compatibility mode, you may try installing the Windows XP audio device driver in compatibility mode and then check the issue.
I hope this information helps.
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Can an engineer here locate the chip numbers or is there no driver, as Mary suggests, with up to date compatibility.
Is my next move to revert back to XP? How about them apples?
03-21-2010 04:25 PM
Checking back a week later after Realtek updated their audio driver. Too bad they didn't include my pavillion a1587c.
Are there moderators here or is this just the sobbing pillow, self-help section?
03-21-2010 06:15 PM
I broke down and put a new audio card in my p6310f. Pretty outrageous that I had to do that for a brand new computer, but returning the PC would have been too annoying (I had already copied over all my files from an old pc).
HP will have a hard time earning any business from me in the future.
03-22-2010 04:12 AM
I got this to work finaly, after about two weeks i found my solution to this problem:
This is what I did:
Restart your computer, enter BIOS [F10] --> advenced --> device options --> Integrated audio devide --> change from disable to enable.
My computer is dc5700 microtowe changed from xp to windows 7.
Hope this helps.
Best regards elpedro
03-25-2010 08:22 PM - edited 03-26-2010 10:17 AM
Workstation Model: Media Center PC m7480n
Processor:Intel(R) D CPU 3.00 GHz 3.00 GHz
Operating System: Windows 7 Home Premium (32 bit)
Using onboard sound
Realtek High Definition Audio; driver version 188.8.131.5210
Speakers: Dell Crystal 22 w Build in speakers .
Speaker connection USB.
Last week i upgraded my PC from windows XP (32bit) to Windows 7.i downloaded every possible driver for my pc and it was working fine until i open a secondary program ,as soon as i open a secondary program or try to do something else I get no sound from my speakers. If i disconnect the UBS connection(or turn the monitor off and on) and reconnect it I get the sound back.
04-17-2010 11:12 AM
I just got a P6204y with windows 7 and have all of the same sound problems. I did all of the recommended fixes and of course, still no sound.
I bought an inexpensive USB sound card adapter for $16.99 from newegg and it works great. If HP ever has a fix for the Realtek HD sound card great, but I am not going to waste anymore time.