HP Support Forums
Join in the conversation.
10-20-2009 12:50 PM
Everything works great in Vista but in Windows 7 No sound card is detected.
I have found and ran an update here in HP's web place called: sp44431 that should fix the sound problem.
When I run it I get a message that says that my system hasn't the minimun demand for this update.
I have a HP Pavilon:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
System Manufacturer HP-Pavilion
System Model RR934AA-B1U d4785.se
System Type x64-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5400+, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 5.07, 2007-03-19
SMBIOS Version 2.4
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 2,00 GB
I'm just asking what is missing and why does'nt it detects the sound card?
10-22-2009 10:28 AM
That sp44431 file is probably for Windows Vista, not Win 7.
Try the Win 7 driver available from Creative for your Sound Blaster X-Fi audio card: http://support.creative.com/Products/ProductDetail
Let us know how it goes.
10-22-2009 11:20 PM
The drivers for this card is probably on Windows Update. Just scan for updates and install the recommended or optional driver update.
10-22-2009 11:36 PM - last edited on 10-23-2009 08:03 AM by WendyM
I have a hp laptop and d way i fixed it was by going to the control pannel and then clicking on d uninstall r install icon, u know d programes and features ting. Then i put them in order of (date added) and i scrolled down until very near the bottom i came across a programe called "(something) audio" i cant remem what d exact name was because i changed when i did this. as far as i remem it was sumtin like "coxieal" audio but only spelt sumtin like that. anyway i just clicked on it as if i were going to erase it and then it came up saying do you want to change/uninstall..... i clicked ok and then a message came up at the bottom right of the screen saying "installing drivers" r sumtin lik dat and when it was fin hey presto sound was working grand again.
Hope this helps ye, let me know if it does......