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Honor Student
Posts: 3
Member Since: ‎09-28-2011
Message 1 of 6 (2,018 Views)

Recovery partition not found

Hello,

 

My computer model is an HP p6330f. I'm running Windows 7 Home Premium, 64-bit. I actually got this PC during May 2010 and just started getting to making the recovery discs. When I first  got it, I made a disc called the "repair disc" and I assumed it was the recovery disc. I recently found out that I was wrong and so when I try to make the recovery discs, I get this error message:

 

"The recovery partition was not found. Please exit Recovery Disc Creation and then try contacting HP Support."

 

This happens when I use the Recovery Disc Creation program. Right as I open it, I get that error. 

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Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 2 of 6 (2,016 Views)

Re: Recovery partition not found

Hi,

            

You can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K



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Microsoft MVP - Windows Experience

Honor Student
Posts: 3
Member Since: ‎09-28-2011
Message 3 of 6 (2,012 Views)

Re: Recovery partition not found

It doesn't seem as if ordering them is an option. Whenever I try to do a System Restore, it doesn't let me do that either. There's nothing wrong with my PC or anything, I just wanted the peace of mind knowing I have recovery discs as a "just in case" scenario.

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 4 of 6 (2,002 Views)

Re: Recovery partition not found

Hi,

 

Call HP and order them directly .

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Experience

Honor Student
Posts: 3
Member Since: ‎09-28-2011
Message 5 of 6 (1,996 Views)

Re: Recovery partition not found

There is no other way I can make them myself?

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 6 of 6 (1,991 Views)

Re: Recovery partition not found

Hi,

 

If the Recovery Partition cannot be found, your only option is to order a replacement set of Recovery Discs.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Experience

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