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Re: Error 1002 when recovery goes to reinstalling (2002 Views)
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Top Student
Mylene85
Posts: 8
Registered: ‎09-05-2011
Message 11 of 18 (2,193 Views)

Re: Error 1002 when recovery goes to reinstalling

So I erased all partitions, checking afterwards that they all seemed to be all zeros.

 

Ran the 3 recovery disks, and the exact same things happens after disk 3 starts to reinstall. Error 1002.

 

So disappointing.. Is there anythings else I can do myself at all?

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DavidPK
Posts: 23,822
Registered: ‎09-24-2010
Message 12 of 18 (2,187 Views)

Re: Error 1002 when recovery goes to reinstalling

Hi,

 

When you finished erasing the Hard Drive, did it still show there were partitions present or didi it just show as 1 whole empty drive?

 

Regards,

 

DP-K

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Top Student
Mylene85
Posts: 8
Registered: ‎09-05-2011
Message 13 of 18 (2,185 Views)

Re: Error 1002 when recovery goes to reinstalling

[ Edited ]

Im not 100% sure I understood the question (Im scandinavian) but when I enter the Killdisk screen it still has the same list of partitions:

 

Local disk (1: )

Unallocated

Recovery (2: )

Unallocated

 

I believe that list has remained unchanged since before I erased the partitions.

Does that mean I didnt do it quite right?

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DavidPK
Posts: 23,822
Registered: ‎09-24-2010
Message 14 of 18 (2,180 Views)

Re: Error 1002 when recovery goes to reinstalling

Hi,

 

Everything needs to be erased so that when you view the Hard Drive with Killdisk you just see 1 entry - I haven't got the program with me at the moment, but from what I remember, you should select Hard Drive 0 and press f10.

 

Regards,

 

DP-K

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Top Student
Mylene85
Posts: 8
Registered: ‎09-05-2011
Message 15 of 18 (2,172 Views)

Re: Error 1002 when recovery goes to reinstalling

Allright I see, figured it out now. My list looked a bit different from the tutorial so I had overlooked the "0"-drive.

After erasing that one my list looked like this:

 

(80h)

Unallocated

 

So Im guessing I did it right this time. But once I ran the recovery disks the error-story unfortunately repeated itself..

 

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DavidPK
Posts: 23,822
Registered: ‎09-24-2010
Message 16 of 18 (2,166 Views)

Re: Error 1002 when recovery goes to reinstalling

Hi,

 

The next best suggestion I can make is to order a replacement set of Recovery Discs and see if this solves the issue - I'm not 100% certain it will, but it is probably the most logical and inexpensive option to try next.

            

You can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K



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Student
rosieright
Posts: 1
Registered: ‎02-06-2012
Message 17 of 18 (2,002 Views)

Re: Error 1002 when recovery goes to reinstalling

Reinstalling ip[hone may result in loss of data from iphone in this case you may use third party tool  for iphone deleted file recovery to recover lost data.

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Student
Dream-Ideation
Posts: 2
Registered: ‎12-03-2012
Message 18 of 18 (752 Views)

Re: Error 1002 when recovery goes to reinstalling

I had this problem while trying to do a clean installation of Windows Vista for a client. After hours of work and trying to install Windows XP, I finally gave up and upgraded my client to Windows 7 (I have XP and 7 installation disks).

 

Enough people have had this problem that it should be addressed. It's a huge problem because the hard drive is wiped before the error appears.

 

If you have any questions, I would be happy to share what I learned during my experience.

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