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Factory Reset (1183 Views)
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COXW Student
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COXW
Posts: 1
Registered: ‎01-08-2012
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Factory Reset

‎01-08-2012 11:01 AM

I am trying to do a factory restore on my HPE-175z but am getting error code:0xe0ef00e when using the discs or the recovery partition.

What is the solution

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Distinguished Professor Distinguished Professor
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Hanspuppa
Posts: 4,494
Registered: ‎09-04-2009
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Re: Factory Reset

[ Edited ]

‎01-08-2012 11:28 AM - edited ‎01-08-2012 11:33 AM

COXW wrote: I am trying to do a factory restore on my HPE-175z but am getting error code:0xe0ef00e when using the discs or the recovery partition. What is the solution

Hello COXW, You might want to contact HP Support at this  Link , and see if they will send you a new set of Recovery Restore disks for your system.

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Provost Provost
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CherylG
Posts: 16,435
Registered: ‎11-12-2008
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Re: Factory Reset

‎01-09-2012 04:58 PM

The hdd may be failing. Try running the short and extended test in BIOS:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386164&tmp_task=solveCategory&cc=us&dlc=en&la...


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