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Re: Factory Reset (1146 Views)
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Student
COXW
Posts: 1
Registered: ‎01-08-2012
Message 1 of 3 (1,184 Views)

Factory Reset

I am trying to do a factory restore on my HPE-175z but am getting error code:0xe0ef00e when using the discs or the recovery partition.

What is the solution

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Distinguished Professor
Hanspuppa
Posts: 4,494
Registered: ‎09-04-2009
Message 2 of 3 (1,180 Views)

Re: Factory Reset

[ Edited ]

COXW wrote: I am trying to do a factory restore on my HPE-175z but am getting error code:0xe0ef00e when using the discs or the recovery partition. What is the solution

Hello COXW, You might want to contact HP Support at this  Link , and see if they will send you a new set of Recovery Restore disks for your system.

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CherylG
Posts: 16,435
Registered: ‎11-12-2008
Message 3 of 3 (1,146 Views)

Re: Factory Reset

The hdd may be failing. Try running the short and extended test in BIOS:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386164&tmp_task=solveCategory&cc=us&dlc=en&la...


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