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10-01-2011 06:12 PM
I was order a recovery disc for my computer and I accident type the last letter of the serial wrong and I call HP to cancel that order and they said I can't cancel the order, what do i have to do to cancel the order.
10-04-2011 08:54 AM
It is difficult to cancel an order if its recovery cd. What you can do is check the build id of the rcd you ordered and the build id of your computer. If the build id of the rcd you ordered is compatible with your pc you should be able to run the recovery using the rcds without any problem.