How to reinstall the Ethernet controller? (354 Views)
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Honor Student
TAB4217
Posts: 2
Member Since: ‎11-20-2011
Message 1 of 4 (354 Views)

How to reinstall the Ethernet controller?

[ Edited ]

Hello!
Compaq presario
Model        SR1803WM
Product    ER978AAR-ABA
Serial       [Personal Information Removed]
SoftwareBuild    62NAhwREA1
Hardware BOM    On3141100
Software BOM    NA62
ServiceID        091-507
Windows XP

Internet stopped working. Windows opens 'found new hardware wizard'  for the Ethernet controller. --of course, it's not new. Where to find the driver? Is there a copy on drive D (recovery disk)? Or,should I download an upgrade?

 

Thank you.

Provost
lasvegaswireman
Posts: 8,067
Member Since: ‎07-16-2011
Message 2 of 4 (350 Views)

Re: How to reinstall the Ethernet controller?

HP original and updated drivers are located HERE. Or you could use the latest driver from Realtek (select 7th item down list).

If neither of these works you may have other problems.

 

Frank


Frank
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Honor Student
TAB4217
Posts: 2
Member Since: ‎11-20-2011
Message 3 of 4 (316 Views)

Re: How to reinstall the Ethernet controller?

[ Edited ]

Hello!

Nothing worked. Auto Installation Program (SID:1469823), ver. 5.790 told me it could not find the RTL8139.

sp26765.exe announced install successful, but it wasn't,ever after restarting the computer.

Besides, the computer has another (or, is it linked?) problem: Start>Shutdown does not; the computer restarts. I have to force the shutdown by holding the power switch. Does that depend on another driver, to be reloaded?

Shutdown works normally in SafeMode.

Thank you for your help.

Alain

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Paul_Tikkanen
Posts: 39,718
Member Since: ‎07-13-2010
Message 4 of 4 (312 Views)

Re: How to reinstall the Ethernet controller?

Hi, Alain:

 

According to the specs your board was supposed to have the 8100 network adapter.

 

If you are getting an error stating it cant find the 8139 card, try this link and install the 6th driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=6&Level=5&Conn=4&DownTy...

 

Se if the chipset driver fixes the shutdown issue.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-39094-1&cc=us&dlc=en&lc=en&...=

 

Paul

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