Recovery

[Lennart]

want to help a student with her computer. It's a desktop model Pavillion. I son't know the number but it came with two sata hd's. I guess the recovery system is the same on all. She has no recovery discs.

The hd with the os (windows) has crashed. The other one seems ok and I assume it has the recovery data. Do I need any discs or code/key to recover the system? Will recovery still work if I change the os harddrive? any tips/advice most appreciated.

[old_geekster]

Lennart, welcome to the forum.

It is nice of you to help this student!

We will require the model to help you fully.  When we have this information, we will look at the specifications to answer your questions.

[Lennart]

thanx for the quick reply. will get back with some more data.

[Lennart]

Serial and productnumber on one of those yellow post-it ***** on my desk. But I remember the model name: Pavillion T3000. Hope this helps.

[Lennart]

Ok after a slipped disc and finding the post-it here come the numbers:

Model: HP Pavillion T3000

System nr. PX675AA

Serial nr. {Removed for privacy}

Help would be highly appreciated.

[Lennart]

Is there anyone who could help me out with this please?