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Remove Trogan "Win7 anti-virus 2012" (3499 Views)
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Honor Student
gunsmokekitty
Posts: 4
Registered: ‎12-01-2011
Message 1 of 8 (3,499 Views)
Accepted Solution

Remove Trogan "Win7 anti-virus 2012"

I am working on a Desktop Hp Pavalion p6710f

Windows7 Home Premium 64 Edition

 

I have a trogan "Win7 anti-virus 2012" virus.

Anyone know how to remove it?

Can't get on the internet..to download anything to remove.

Tried safe mode and used "last know good configuration" but did not work.

Looked in the registry and it did not show up there.

Looked in Programs installed and wasn't there either.

 

Is there anything I can do withour using "Recovery Tool"?

Please help!!

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Distinguished Professor
wb2001
Posts: 3,694
Registered: ‎09-28-2010
Message 2 of 8 (3,495 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

[ Edited ]

gunsmokekitty,

Just cleared out a similiar trojan file on a neighbor's computer.

 

1) Turn off computer

2) F8 into Safe mode with Networking

3) download Malwarebytes free version and install:http://www.malwarebytes.org/products/malwarebytes_​free

4) Update Malwarebytes (at top)

5) Run full scan (45 minutes +/-)

6)  remove trojan.

 

If the infected computer will not allow the download, use another computer and put the file on a thumb drive. Go back into Safe mode with networking,  Then install from the thumb drive Then followed steps 4-6.

 

 

PS> I am old enough to appreciate your nickname

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To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

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Honor Student
gunsmokekitty
Posts: 4
Registered: ‎12-01-2011
Message 3 of 8 (3,485 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

Thanks.....I will try the malwarebytes now.

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Honor Student
gunsmokekitty
Posts: 4
Registered: ‎12-01-2011
Message 4 of 8 (3,478 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

I tried the safe mode with networking and the trogan would not let me run the malwarebytes.

If you can help me from her...Thanks..I will keep trying system restore and the malwarebytes before I do the Full Recovery thing.

Gunsmokekitty

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Provost
banhien
Posts: 17,737
Registered: ‎01-29-2009
Message 5 of 8 (3,367 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

Hi,

 

It redirects you with message "no Restore or Recore not found ...", You have to run this manually, do not click Restore but go to Windows\System32 right click and run as Administrator

 

restore.png

 

Good luck.

BH
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Honor Student
gunsmokekitty
Posts: 4
Registered: ‎12-01-2011
Message 6 of 8 (3,362 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

Actually safemode with networking let me get the malwarabytes working and I let it scan fully; did get rid of the win7 2012 antivirus trojan.Thanks a million.

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Honor Student
adamstuart07
Posts: 3
Registered: ‎02-22-2012
Message 7 of 8 (1,956 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

Download a free copy of MalwareBytes, copy it to a thumb drive, and then install it on the infected PC and run through a scan. You might have better luck doing this in Safe Mode.and friend please update your windows on reguler basis because lots of new protection features is automatocally added with updating your window.always go for the latest operating system because Microsoft always make provied update for the new operating system like windows 7 Micrrosoft updates for windows 7 is easily available for your operating syatem.lots of features are auttomatically added in your windows like..

 

windows memory optimization

windows performance optimization

windows  network optimization

windows  startup optimization

windows optimization

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Student
ralph0328
Posts: 1
Registered: ‎03-14-2012
Message 8 of 8 (1,950 Views)

Re: Remove Trogan "Win7 anti-virus 2012"

how can i remove a virus from my computer,i turn on but the screen is black,when i press f8 just scan the system and than go back to black screen help

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