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Aquaman262
Posts: 5
Member Since: ‎07-26-2011
Message 1 of 6 (2,763 Views)
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System Restore Keeps Failing

I've been trying all day to do a system restore. No matter what date I choose for a starting point, when the process is over, a window pops up and says "system restore has failed and no changes were made to your computer." This is driving me crazy! All I want to do is run a successful system restore that works. Can you please help me? Thank you.

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DavidPK
Posts: 32,030
Member Since: ‎09-24-2010
Message 2 of 6 (2,762 Views)

Re: System Restore Keeps Failing

[ Edited ]

Hi,

 

What operating system are you using?

 

What security software do you have installed on the PC?

 

Regards,

 

DP-K

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Top Student
Aquaman262
Posts: 5
Member Since: ‎07-26-2011
Message 3 of 6 (2,749 Views)

Re: System Restore Keeps Failing

My security software is Norton.

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DavidPK
Posts: 32,030
Member Since: ‎09-24-2010
Message 4 of 6 (2,748 Views)

Re: System Restore Keeps Failing

Hi,

 

If you have Norton Internet Security installed, you will first need to disable Nortons Tamper Protection as shown in Step 2, on the link below.

 

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20091112171719EN&ln=en_US

 

Once you've done this, shut down the PC.  Windows System Restore is usaully best run in Safe Mode.  Tap away at f8 as you start the PC to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  When this has loaded, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point you want and then proceed with the restore process.  When complete, Windows will reboot as normal.

 

Let me know if you still can't get this to execute correctly.

 

Regards,

 

DP-K



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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Student
Rebernick
Posts: 1
Member Since: ‎12-06-2011
Message 5 of 6 (2,510 Views)

Re: System Restore Keeps Failing

I have Microsoft Windows XP Professional and Norton Security

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kmitchsr
Posts: 6
Member Since: ‎10-10-2011
Message 6 of 6 (2,352 Views)

Re: System Restore Keeps Failing.

system restore only  goes to 2/21/12. Notebook is 2yrs old. Have never done restore  before.

I want to go back to factory condition. Hp G60-642NR  Windows 7 IE 9 McAfee security Thanks for your help

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