HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Windows 7 repair (1389 Views)
Reply
Reply
Topic Options
creativitymedia Student
Student
creativitymedia
Posts: 1
Registered: ‎01-05-2012
Message 1 of 3 (1,389 Views)
Report Inappropriate Content

Windows 7 repair

‎01-05-2012 01:56 AM

I'm looking to try to repair my Windows 7 install on a z400.

 

the current problem is when the machine boot's it goes to "Windows Boot Manager".

 

Windows failed to start. A recent hardware or software change might be the cause. To fix this problem:

1.Insert your window installation disk and resart your computer.

2. Choose your language settings, and click next.

3. Click "Repair your computer"

 

We only have 3 x HP DVD's, when inserted and booted from, it goes to HP Resore Plus!. It immediatley ask's to format the drive and re-insall the OS... how do we access the repair funstions???

 

cheers Richard

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
banhien
Posts: 17,719
Registered: ‎01-29-2009
Message 2 of 3 (1,381 Views)
Report Inappropriate Content

Re: Windows 7 repair

‎01-05-2012 02:37 AM

Hi,

 

You need Windows installation dics NOT the Recovery set. We have to pay for the sticker and we can not get the installation dics. I know Dell charges $A2.20 for this disc with the machine.

 

Regards.

BH
***
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
lasvegaswireman
Posts: 4,029
Registered: ‎07-16-2011
Message 3 of 3 (1,376 Views)
Report Inappropriate Content

Re: Windows 7 repair

[ Edited ]

‎01-05-2012 05:48 AM - edited ‎01-05-2012 06:19 PM

Richard,

 

You don't mention which version of Windows 7 your system is running or if it is 32bit or 64bit, so I can't provide a direct link. Here is a link to a My Digital Life webpage that provides links to many different ISO images of Windows 7. These downloads are hosted by digital river, a microsoft hosting partner. Download and burn the ISO as an image to a DVD. Boot from this DVD and you can repair your boot manager issue.

 

Frank

 

 


Frank
{---------- Please click the "White Kudos" star to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------V
0
Reply
0
Please use plain text.