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01-04-2012 02:25 PM
Please identify your notebook/pc with more than the series number.
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit )
Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.