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runtime error! - contact application support team for info (3100 Views)
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Honor Student
neurosurgeon478
Posts: 2
Registered: ‎09-23-2011
Message 1 of 18 (3,100 Views)

runtime error! - contact application support team for info

m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..

m stuck dont know what to next . help needed in this regards

 

thanx

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Intern
Schrodinger
Posts: 66
Registered: ‎07-18-2011
Message 2 of 18 (3,097 Views)

Re: runtime error! - contact application support team for info

Hi,

 

Did you try to boot in safe boot mode holding down F8 at start up?

If so, do you still have the same error?

Beside this, you should try to check your computer for malwares with the following tool :

http://www.malwarebytes.org/

It may detect infections that Norton left behind.

 

Cheers,

Service is the lifeblood of any organization.
Everything flows from it and is nourished by it.
Customer Service is not a department... It's an attitude
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Honor Student
neurosurgeon478
Posts: 2
Registered: ‎09-23-2011
Message 3 of 18 (3,088 Views)

Re: runtime error! - contact application support team for info

dear

 

i have tried everything n also installed malware n removed those infected files but still same problem 

1st access denied to drive c

2nd same error when i try to restore to factory setting..

 

n e ways thanx for the help

 

 

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Intern
Schrodinger
Posts: 66
Registered: ‎07-18-2011
Message 4 of 18 (3,081 Views)

Re: runtime error! - contact application support team for info

Sounds to me like you have a rootkit on your computer and those things are hard to remove...

 

Did you try to install your drive as an external drive and scan it again?

 

Cheers,

Service is the lifeblood of any organization.
Everything flows from it and is nourished by it.
Customer Service is not a department... It's an attitude
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Student
may53a
Posts: 1
Registered: ‎06-15-2012
Message 5 of 18 (2,895 Views)

Re: runtime error! - contact application support team for info

i cantnot access of files it say denied though adminstrator and only user,i decided to restore it to factory  butt cant do it in system recovery this error.. this application has requested the runtyme to terminate it in an unusual way  remove or uninstall the norton still same error pop up im stuck dont know what to next. help in this regards..

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Student
lindamarrible
Posts: 1
Registered: ‎06-18-2012
Message 6 of 18 (2,880 Views)

Re: runtime error! - contact application support team for info

im replying to runtime error to anwser your reply  to recover my runtime error applicayion thank you

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Student
stone-
Posts: 1
Registered: ‎01-16-2011
Message 7 of 18 (2,830 Views)

Re: runtime error! - contact application support team for info


neurosurgeon478 wrote:

m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..

m stuck dont know what to next . help needed in this regards

 

thanx


 

Please use plain text.
Student
catsine
Posts: 2
Registered: ‎08-10-2012
Message 8 of 18 (2,452 Views)

Re: runtime error! - contact application support team for info

Jeg får ikke åpnet aviser i PDF format. For exempel Spaniaposten. 

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Student
catsine
Posts: 2
Registered: ‎08-10-2012
Message 9 of 18 (2,451 Views)

Re: runtime error! - contact application support team for info

I can not open a newspaper in format PDF. Ex. Spaniaposten.
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Honor Student
lorettataylor
Posts: 4
Registered: ‎10-04-2012
Message 10 of 18 (1,659 Views)

Re: runtime error! - contact application support team for info

application has requested the run time to terminate it in an unusual way what should i do ?

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