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Re: system recovery (133 Views)
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graham1a1 Honor Student
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graham1a1
Posts: 3
Registered: ‎12-02-2011
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system recovery

‎12-02-2011 04:28 AM

hi recently had a problem with my hpe-150 uk and had to change the hard disk drive i have a windows 7 system recovery kit but when i insert the first disc nothing happens. I have just the keyboard and mouse connected but no messages come up to boot from disc just blank screen any ideas. 

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erico
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Registered: ‎01-07-2009
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Re: system recovery

[ Edited ]

‎12-02-2011 05:16 AM - edited ‎12-02-2011 05:20 AM

Welcome to the HP Forum! :smileyhappy:

graham1a1 wrote:

hi recently had a problem with my hpe-150 uk and had to change the hard disk drive i have a windows 7 system recovery kit but when i insert the first disc nothing happens. I have just the keyboard and mouse connected but no messages come up to boot from disc just blank screen any ideas. 



On most recent HP notebooks and PCs when you press the start button you will see  press Esc for startup options. Press Esc and select boot options, now  select the DVD drive as the first boot option.  When your pc starts up it will attempt to boot from the DVD drive and you should be able to perform a factory image recovery.

Kind regards,
erico

 



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graham1a1 Honor Student
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Re: system recovery

‎12-02-2011 06:52 AM

Sorry not great at the pc thing is this a start button on the keyboard as i dont have a mouse pointer the screen is just black theres nothing to select.

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erico
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Re: system recovery

‎12-03-2011 09:35 AM

graham1a1 wrote:

Sorry not great at the pc thing is this a start button on the keyboard as i dont have a mouse pointer the screen is just black theres nothing to select.

It is actually a power button.

Try a hard reset:

Remove the battery and unplug the DC power adapter.
press and hold the power button for more than fifteen seconds.
plug in the DC power adapter (leave the battery out for now)
press the power button

 

Best regards,

erico



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