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Re: system restore (672 Views)
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graham1a1 Honor Student
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graham1a1
Posts: 3
Registered: ‎12-02-2011
Message 1 of 2 (685 Views)
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system restore

‎01-08-2012 04:37 AM

I have a hpe-150 uk desktop that recently needed a new harddrive now when i try use the system restore discs the installation process fails at the end with a error message saying that the new hardware is not compatible but its a blank drive what can i do 

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Distinguished Professor Distinguished Professor
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Hanspuppa
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Registered: ‎09-04-2009
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Re: system restore

[ Edited ]

‎01-08-2012 11:18 AM - edited ‎01-08-2012 11:25 AM

graham1a1 wrote: I have a hpe-150 uk desktop that recently needed a new harddrive now when i try use the system restore discs the installation process fails at the end with a error message saying that the new hardware is not compatible but its a blank drive what can i do 

Hello graham1a1, Many times when a new hard drive is installed, the Recovery Restore disk will see this as another system , and will not install, since it is programmed to install only on the original system hard drive. This is a very common issue.

 

Some have gotton around this by partitioning and formatting the new hard drive and then try the HP Recovery Restore disk.

 

Here  is a link to some free partitioning software that can be used to partition and format your new hard drive.

 

You would need to burn this software to a CD\DVD disk and then boot to the disk.

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