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Top Student
Posts: 9
Member Since: ‎05-22-2010
Message 1 of 4 (198 Views)
Accepted Solution

Bios Update Failed

Product Name: Omen 870-129 X6F76AA#ABL
Operating System: Microsoft Windows 10 (64-bit)

There is a recommended update for my Omen 870-129 bios to A0.47ap1 (SP78869) but when I try to update it fails.  The bios is currently A0.37.  Should I forget about it?  How much damage can I cause if I continue to try and fail?

 

Product Code: X6F76AA#ABL

Thanks

Gerry

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Accepted Solution

Re: Bios Update Failed

 

@gfincati

Thank you for the update,

I appreciate your time and efforts,

 

It's possible the HPsupport assistance has pulled out the BIOS information from another product, 
And therefore isn't installing on your PC nor is listed on the official website, I suggest you ignore or close the notification.

 

Do you need to update the BIOS on your computer, you ask?
Probably not is the answer and here's why:
 

Just because there is an update for your BIOS does not mean that you should necessarily install it. It’s a myth that BIOS updates somehow make your computer faster or run better. In some rare instances, a BIOS update can fix a motherboard issue that might make your computer perform better, but it’s usually not related to speed.
 

For example, a BIOS update may help solve an overheating issue. Also, many BIOS updates are released that simply support new hardware like a new CPU model or graphics card. If you specifically need this new hardware, then it’s probably worth taking the risk to install it. If not, then you should simply stick with your current BIOS because the new BIOS won’t make any difference and could actually cause more problems if the update is interrupted during a restart or otherwise.

 

That said, you may go through the details section of the HP website for the A0.38 as well, find what it fixes and why it was released before you make your call: Click here for details.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

View solution in context
HP Support Agent
Posts: 4,817
Member Since: ‎08-11-2014
Message 2 of 4 (170 Views)

Re: Bios Update Failed

@gfincati

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand the BIOS update failed,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Where are you downloading the BIOS version from?

Is the computer booting into windows though the update failed?

Are you getting the recommended update from HP or is it a 3rd party application?

 

While I await your response, here's a few things you may attempt:

According to the Official HP Website, the latest version available for your computer is A0.38 Rev.A and can be downloaded by Clicking here


You could check this link for more updates: Click here

And I do not recommend updating to the version showing up on your screen as it doesn't seem to be available at the HP website.

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

Top Student
Posts: 9
Member Since: ‎05-22-2010
Message 3 of 4 (166 Views)

Re: Bios Update Failed

1.  The recommended update A0.47 is from HP Support Assistant in the Update Section and found in the action log when I open support.  It reads:   HP Consumer Desktop PC Bios (ROM Family SSID 2B4B) for suppored models running a supported operating system

 

Do you think it is a mistake on the part of HP Support Assistant?  Everythiong else from that section updated properly.

 

2.  Everything works fine after I attempt the install and the computer boots just fine.

 

3.  I will download A0.38 and install or should I just forget is.  Everything is working well with A0.37

 

Thanks

Gerry

 

HP Support Agent
Posts: 4,817
Member Since: ‎08-11-2014
Message 4 of 4 (151 Views)

Re: Bios Update Failed

 

@gfincati

Thank you for the update,

I appreciate your time and efforts,

 

It's possible the HPsupport assistance has pulled out the BIOS information from another product, 
And therefore isn't installing on your PC nor is listed on the official website, I suggest you ignore or close the notification.

 

Do you need to update the BIOS on your computer, you ask?
Probably not is the answer and here's why:
 

Just because there is an update for your BIOS does not mean that you should necessarily install it. It’s a myth that BIOS updates somehow make your computer faster or run better. In some rare instances, a BIOS update can fix a motherboard issue that might make your computer perform better, but it’s usually not related to speed.
 

For example, a BIOS update may help solve an overheating issue. Also, many BIOS updates are released that simply support new hardware like a new CPU model or graphics card. If you specifically need this new hardware, then it’s probably worth taking the risk to install it. If not, then you should simply stick with your current BIOS because the new BIOS won’t make any difference and could actually cause more problems if the update is interrupted during a restart or otherwise.

 

That said, you may go through the details section of the HP website for the A0.38 as well, find what it fixes and why it was released before you make your call: Click here for details.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Riddle_Decipher
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation