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04-26-2016 10:27 PM
I like the big screen but unfortunately important software just does not work well or at all in Windows 10 enviroment. Window 7 Pro is been used and is used on the local server. There are map drives and password to drives just not working wit this software in windows 10. So looking around, I see not drivers for windows 7 for this machine. Are there any? The touch screen is nice but not a must have thing. But everything else is.
Thanks.
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Accepted Solutions
04-27-2016 09:45 AM
Hello;
Allow me to welcome you to the HP forums!
Your PC came preinstalled with Windows 10. If you remove or overwrite the original Win10 on your PC with Win 7, you are going to encounter serious problems as there are no HP Win7 drivers for the new hardware that comes with new machines.
MS supplies drivers that provide only basic functionality. This means that some of the hardware functionality is likely NOT to work if you force a downgrade. That includes functions like the touchpad, WiFi, swtichable graphics, USB ports -- to name the functions commonly reported here.
If you want full functionality for the machine, you need to retain its original preinstalled OS version.
Sorry, but if what you needed was a Win7 PC, then you should have bought a Win7 PC.
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================
I am a volunteer and I do not work for, nor represent, HP
04-27-2016 09:45 AM
Hello;
Allow me to welcome you to the HP forums!
Your PC came preinstalled with Windows 10. If you remove or overwrite the original Win10 on your PC with Win 7, you are going to encounter serious problems as there are no HP Win7 drivers for the new hardware that comes with new machines.
MS supplies drivers that provide only basic functionality. This means that some of the hardware functionality is likely NOT to work if you force a downgrade. That includes functions like the touchpad, WiFi, swtichable graphics, USB ports -- to name the functions commonly reported here.
If you want full functionality for the machine, you need to retain its original preinstalled OS version.
Sorry, but if what you needed was a Win7 PC, then you should have bought a Win7 PC.
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================
I am a volunteer and I do not work for, nor represent, HP
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