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Student
Posts: 1
Member Since: ‎03-18-2017
Message 1 of 2 (67 Views)

Hard drive crashed. Need recovery media to format my new hard drive

Product Name: HP 19 AIO
Operating System: Microsoft Windows 7 (64-bit)

Hard drive crashed, out of warranty, purchased a new Western Digital 1tb Drive, want to purchase (buy) a set of recovery media for my computer and Windows 7 OS. Note....I want to PURCHSE it 

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Member Since: ‎07-13-2010
Message 2 of 2 (47 Views)

Re: Hard drive crashed. Need recovery media to format my new hard drive

[ Edited ]

Hi:

 

Enter the product number for your PC in the box at the link below and you will be directed to the support page for your specific model.

 

http://h22207.www2.hp.com/us-en

 

Then select the W7 driver page and if HP sells recovery disks for your model, the last item on the W7 driver page should be a link to order recovery media.

 

The product number of your PC can be found on the same sticker as the serial number.

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