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HP Recommended

Trying to view a document to download nd is telling me I need to turn off pop up blocker.  Using google chrome to access it

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Click on the three dots in the upper right hand corner of browser:

 

1.JPG

 

Click on Settings and at the bottom of page click on advanced settings. Now click on content settings:

 

2.JPG

 

Now scroll down to Pop-Ups and choose the settings you want. It is usually a good idea to block pop-ups, but I have seen some sites which refuse to play videos if turned off:

 

3.JPG

 

Hope it is helpfull,

David

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Click on the three dots in the upper right hand corner of browser:

 

1.JPG

 

Click on Settings and at the bottom of page click on advanced settings. Now click on content settings:

 

2.JPG

 

Now scroll down to Pop-Ups and choose the settings you want. It is usually a good idea to block pop-ups, but I have seen some sites which refuse to play videos if turned off:

 

3.JPG

 

Hope it is helpfull,

David

HP Recommended
Thank you David! You're a lifesaver. Been trying to get a legal document with a deadline pulled up and printed for days! Of course it's only available online. FYI I'm a grandma that has decided to go back to college after 21 yrs and my computer skills are from the dinosaur age so I'm struggling. I did get a 4.0 last semester...24 credits in so I figured it's time I tackle this computer thing to make things a little less frustrating for me. I really appreciate your help. I'm sure you'll probably be seeing me on here again before long pulling my hair out with another issue! 😕 You have a great day and thx again
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