12-26-2009 02:03 PM
HP Pivillion p6280t running Windows 7 with DVI graphics card won't display digital signal. Monitor screen goes black as Windows is loading. The graphics board and monitor are connected with a DVI cable. Any ideas on what the problem is and how to fix.
12-26-2009 02:37 PM - edited 12-26-2009 02:38 PM
Tawna, what is the model of your monitor? This information will let us review the specs for it.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home
HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.
12-27-2009 10:30 AM
Tho monitor is a VX2035wm ViewSonic LCD. The graphics card and the monitor have both VGA and DVI ports. When I use a VGA cable and plug it into the VGA ports the monitor works. Since I paid $ 80 extra for the DVI graphics card, I would like to get get the better screen resolution with the digital signal. When I use the DVI cable, windows 7 starts to load then I get a message "no digital signal" and the screen goes black.
06-30-2011 02:11 PM
Hi all -
I had this same problem -- black screen on DVI monitor as windows was coming back from sleep mode -- with my Pavilion p6218f shortly after I purchased it in early 2010. On HP Support's advice, I downloaded and installed the sp44611 driver file, and that fixed the problem.
Since then, I have done a full system restore, and now the black screen on startup from sleep mode has returned...I no longer have the sp44611 file (doh!), and can't find it anywhere on the HP website.
Can anyone help me out...tawna? Did you save a copy of the download?
06-30-2011 06:16 PM
Go to Device Manager and click on Display Adapters and tell us what type of display adapter (video) is installed in your PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-6500u,6GB, 256 GB SSD (on loan)
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
05-27-2014 07:23 PM
Anybody have the SP44611.EXE download, or post a link to it? I just called support and was instructed to pay a one-time $99 fee or establish a support plan for $49 / month for the first year, $19 / month thereafter. For that price I might as well purchase a new video card (if that resolves the issue) or a non-HP computer. Thanks!
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)
- HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)
- HP All-in-One PCs - Troubleshooting Touch Screen Issues (Windows 8)