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Honor Student
Posts: 2
Member Since: ‎03-03-2010
Message 1 of 10 (2,440 Views)

Display Driver problem

I've received my new HP Pavilion HPE 180t about a week ago.  Once The system was up and running the screen would darken momentarily, but would recover with the following message:  "Display Driver stopped responding and recovered, Nvidia Windows Mode Driver Version 187.47 Stopped working and has successfully recovered."

 

What began as an occasional problem has become a persistent problem particularly when using the Web.  I've updated all the drivers, etc. and would like a solution as soon as possible.

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Student
Posts: 1
Member Since: ‎03-21-2010
Message 2 of 10 (2,334 Views)

Re: Display Driver problem

I have the exact same problem on my new HPE-180t. 

Intern
Posts: 25
Member Since: ‎02-16-2010
Message 3 of 10 (2,326 Views)

Re: Display Driver problem

Hey shamblinj.....

 First off, what type of gpu did your machine come with? is it a dedicated video card or is it onboard? Secondly, you said you had updated all drivers? Have you updated past the 187.47 driver or is that your current driver? the reason I ask is that, some of nvidia's drivers recently have caused some problems and this may be a reason ( they released a driver for the 9 series, numbered 196.75 that caused alot of cards to over heat and quickly removed it from their site), you could try using a previous version or doing a roll back.

Provost
Posts: 25,817
Member Since: ‎07-17-2009
Message 4 of 10 (2,317 Views)

Re: Display Driver problem

Look under the Freeze posts for the latest reference to a bios update for the Pegatron motherboards if you are using the HPE-180t.

---------------------------------------------------------------------------------------
HP ENVY 17T-u100, i7-7500U, NVIDIA 940MX, 16GB, 512GB m.2 SSD
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-7700k, Z270, 16GB 3000 MHz DDR4, RAID 0 (dual Samsung 960 EVO NVME), (2)Samsung EVO 840 SSD, Corsair CS650M, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 5 of 10 (2,300 Views)

Re: Display Driver problem

[ Edited ]

Exact same problem here.  We even had our original machine replaced and the new one (Pavilion Elite HPE-180t) has the same problem.

Honor Student
Posts: 3
Member Since: ‎03-23-2010
Message 6 of 10 (2,260 Views)

Re: Display Driver problem

just got the hpe 112y and same problem. I upgraded to a nvida hard (had the ati hd 4350 and apprpriate powersupply). I get the same error. Seems its a common HP prob? DO I take it back?

Teacher
Posts: 171
Member Since: ‎01-05-2010
Message 7 of 10 (2,222 Views)

Re: Display Driver problem

Well that computercomes with many different options for video cards, since you mentioned Nvidia in your post then I assume it is the GT 220 or GTX 260 and the latest driver for those cards is lacated at the following link:

http://www.nvidia.com/object/win7_winvista_64bit_196.21_whql.html

 

As for the ATI cards the Radeon 4xxx & 5xxx series driver is located at the following link for 64bit and then 32bit

http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-64bit

http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-32bit

 

Update to the proper driver and see if things work better.

 

Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 8 of 10 (2,151 Views)

Re: Display Driver problem

I just tried to apply the fix that HP suggested.  They suggested to update the nVidia driver for the Geoforce GT 220 from version 187.47 to version 196.21.  I did exactly that and received the error message "The nVidia setup program could not locate any drivers that are compatible with your current hardware.  Setup will now exit."

 

What is a person to do?

Provost
Posts: 25,817
Member Since: ‎07-17-2009
Message 9 of 10 (2,144 Views)

Re: Display Driver problem

Go to NVIDIA and download the latest driver to your desktop.  197.13 is the latest. Use DriverSweeper in Safe mode F8 at boot time to clean our all the NVIDIA stuff. Then reboot and install the latest driver.  Turn off your antivirus during the install process.

 

Also, HPE-180t users should be on system bios level 5.27.

---------------------------------------------------------------------------------------
HP ENVY 17T-u100, i7-7500U, NVIDIA 940MX, 16GB, 512GB m.2 SSD
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-7700k, Z270, 16GB 3000 MHz DDR4, RAID 0 (dual Samsung 960 EVO NVME), (2)Samsung EVO 840 SSD, Corsair CS650M, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
Honor Student
Posts: 3
Member Since: ‎03-21-2010
Message 10 of 10 (1,994 Views)

Re: Display Driver problem

[ Edited ]

I updated to the nVidia driver version 196.21 from version 187.47 and received the same error message as before:  nVidia Display Driver version 196.21 has stopped responding and has successfully recovered.  That is the second nVidia driver version that didn't work.    I will next update to the latest released version 197.13 to see if that works.  Has anyone else had any luck with version 197.13?

 

Thanks.

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