• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 09:49 AM

HP Recommended
Product: EliteDesk 800 G2 SFF
Operating System: Microsoft Windows 10 (64-bit)

 

Capture.PNG

3 REPLIES 3

‎03-15-2017 05:17 PM

HP Recommended

@HalliEym, welcome to the forum.

 

I have had this happen several times in the past.  My solution was to uninstall HPSA and reinstall it with the latest version here.  This has worked in most instances.  Also, you can open Updates and try deleting it if you haven't done so.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎03-16-2017 03:44 AM

HP Recommended
I tried what you said, but it didn't work. I'll just delete this update from HPSA.
Was this reply helpful? Yes No

‎03-16-2017 03:30 PM

HP Recommended

Thank you for the additional information, @HalliEym.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.