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Honor Student
Posts: 3
Member Since: ‎03-09-2017
Message 1 of 5 (145 Views)

Lost cable

The moving company seems to have lost one of our cables.  We tried to get our desktop working but nothing shows up on the monitor.  We noticed a slot for another cable on the monitor and think that's the problem.  We have an HP 110-210 and an LG 20M37D-B monitor.  We tried ordering a cable from Amazon three times and it's not the right cable.  Help.  We need our computer.

 

 

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Provost
Posts: 58,349
Member Since: ‎01-29-2009
Message 2 of 5 (129 Views)

Re: Lost cable

Hi,

 

Your machine has the following ports at the back:

 

Figure : Back I/O ports
  1. DC input power port
  2. VGA port
  3. DVI-D port
  4. USB 3.0: 2
  5. USB 2.0: 2
  6. LAN port
  7. Audio: Line in
  8. Audio: Line out
  9. Audio: Microphone

and the monitor has 1 VGA (or D-Sub) port and 1 DVI-D port

 

       http://www.lg.com/us/business/commercial-display/it-products/desktop-monitors/lg-20M37D-B

 

Please try the following type of cables

 

    https://www.amazon.com/StarTech-10-Feet-Single-Digital-Monitor/dp/B0000BZNTE

 

Regards.

 

 

BH
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Honor Student
Posts: 3
Member Since: ‎03-09-2017
Message 3 of 5 (59 Views)

Re: Lost cable

We got the cable and it is the wrong one.  It doesn't fit.  Please help.  We need to do our taxes and other pressing things.

Honor Student
Posts: 3
Member Since: ‎03-09-2017
Message 4 of 5 (20 Views)

Re: Lost cable

We know nothing about computers and monitors.  So we thought we needed 2 cables.  We took the monitor to a computer repair shop and the person at the shop said you only need one.  Then he pointed to a small round port that we hadn't noticed and said we needed a power cord.  He said it wasn't a common one and he didn't have one.  So I looked up the users 'manual and was confused at first, then went to Amazon and ordered the cord for our monitor.  I got it the next day and it works.  Thank you for your help even though it wasn't a CPU problem.

Provost
Posts: 17,517
Member Since: ‎11-21-2008
Message 5 of 5 (14 Views)

Re: Lost cable

I am glad that you finally have your problem solved, @HP3-_.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home

HP Photosmart 7520 AIO


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