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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2017 01:27 PM

HP Recommended
Product: Pavillion23
Operating System: Microsoft Windows 10 (64-bit)

My touchscreen is no longer working on my computer. I think it was after a windows 8.1 update. I have tried updating to windows 10. I also have tried opening my drivers and enabling touchscreen, uninstalling the driver, and restarting the computer along with other things. Any suggestions?

 

2 REPLIES 2

‎02-01-2017 04:55 PM

HP Recommended

@stacygunter

 

Hello;

Allow me to welcome you to the HP forums!

 

Sounds like you have already done lots of stuff to diagnose the problem.

 

Here's a link to an HP interactive troubleshooter for touchscreen issues that might help:  http://hp.dezide.com/ts/start.jsp?guide=DisplayissuesandTouchscreen.net&section=ccweb&as=true&SFS=td...

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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‎02-02-2017 03:53 PM

HP Recommended

I have already tried ALL of these things.

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