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Posts: 1
Member Since: ‎09-20-2011
Message 1 of 22 (4,780 Views)

Upgrade to USB 3.0

Is there any way to upgrade one of my high speed USB 2.0 ports on my Touchsmart 610-1188hk to USB 3.0 ? On some product catalogues I have seen the 610-1188 with two USB 3.0 ports and four USB 2.0 ports

PhD Student
Posts: 895
Member Since: ‎02-03-2010
Message 2 of 22 (4,775 Views)

Re: Upgrade to USB 3.0

There is no way to upgrade an existing unit to USB 3.0

Posts: 17,516
Member Since: ‎11-21-2008
Message 3 of 22 (4,774 Views)

Re: Upgrade to USB 3.0

Cornwall7m, welcome to the forum.


You should be able to buy a PCI Express x1 USB 3.0 mini card.  There are 2 vacant PCI Express x1 slots for mini cards on the motherboard.  I suggest checking with the manufacturer to make certain that the card that you choose will fit into your computer without causing problems.


Please click "Accept as Solution" if your problem is solved.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home

HP Photosmart 7520 AIO

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.
Posts: 10
Member Since: ‎08-09-2011
Message 4 of 22 (4,769 Views)

Re: Upgrade to USB 3.0

Hi old_geekster,

Many thanks for your suggestion.  I will be going away for several weks so I will contact HP when I get back in November to talk over your suggestion.

Posts: 63
Member Since: ‎09-15-2010
Message 5 of 22 (4,760 Views)

Re: Upgrade to USB 3.0

Smiley HappyHi cornwall7m,


The HP TouchSmart 610-1188hk Desktop PC with WJ1 (Inglewood) motherboard has

  • One PCI Express x16 module socket for MXM graphics card
  • Two PCI Express x1 mini card sockets

Please click "Accept as Solution" if your problem is solved.  


Although I am an HP employee, I am speaking for myself and not for HP.


Posts: 10
Member Since: ‎08-09-2011
Message 6 of 22 (4,752 Views)

Re: Upgrade to USB 3.0

Hi Hema,


This could be an interesting solution!  My Touchsmart 610-1188hk is an all-in-one PC so it has no system case like an ordinary desktop PC, just a 23" display.


The link that old_geekster gave me for the USB 3.0 mini card showed a photo of a mini card for fixing into a system case in order to access the two ports on the card. I have doubts that such a card can be fitted onto my PC's motherboard unless I leave the back of the PC/display open for access to the two USB ports on the card.


Will have to wait until I get back in November to see whether this is feasible.

Master's Graduate
Posts: 545
Member Since: ‎11-17-2008
Message 7 of 22 (4,735 Views)

Re: Upgrade to USB 3.0

Hi Cornwall,

Unfortunately, this unit is not upgradeable.  USB ports you see on the side and on the rear are all parts of the motherboard and there are no extra slots/knock-outs for additional USB ports.




I work for HP.
Posts: 10
Member Since: ‎08-09-2011
Message 8 of 22 (4,728 Views)

Re: Upgrade to USB 3.0

Hi Chris,


I had a nasty suspicion that this was the reality with my Touchsmart 610-1188hk.  I have seen somewhere a photo of the rear USB ports in which two of these were marked with the super speed USB 3.0 logo sign. Unfortunately I can't remember where I saw it. Doubtless HP will bring out this upgrade to the Hong Kong models one day to keep up with the Apple 27" all-in-one and the Lenovo 23" B520 all-in-one.


Many thanks for clarifying this point for me.

Honor Student
Posts: 2
Member Since: ‎06-07-2012
Message 9 of 22 (4,475 Views)

Re: Upgrade to USB 3.0

I bought two HP touchsmart, one came with usb 2.0 in the back and the other with USB 3.0, the newer one came with USB 2.0, why was i robbed of USB 3.0

Posts: 1
Member Since: ‎08-14-2012
Message 10 of 22 (4,343 Views)

Re: Upgrade to USB 3.0

WRONG, WRONG, WRONG!!!  I bought the card, installed with no problem, BUT it requires a power supply plug, called a Molex, and my relatively HP Compaq doesn't have an extra power plug.  I have never seen a PC without a single extra Molex plug -- for instance, you might want to install another disc drive.  I was told by the card mfgr and the retailer, that Molex multi-plugs are available, BUT that it might create too heavy a load and burn out the power supply.  I contacted HP and maybe you got a response; I certainly didn't.  The FAQ online, and manual, was no help.  Does anybody out there know whether you can safely get a Molex extension and use it for the USF 3.0 card???

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