Post new question
Posts: 1
Member Since: ‎05-08-2011
Message 1 of 3 (1,062 Views)

pc shuts off automatically after only 1-2 minutes

computer shuts off after only a few minutes.

Posts: 25,790
Member Since: ‎07-17-2009
Message 2 of 3 (1,051 Views)

Re: pc shuts off automatically after only 1-2 minutes



Try this procedure:

Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any.  You might want to buy a can of compressed air to blow the dust out of the CPU heat sink.  Plug your PC back in and give it a go.

HP ENVY 17T-u100, i7-7500U, NVIDIA 940MX, 16GB, 512GB m.2 SSD
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
Grad Student
Posts: 203
Member Since: ‎04-14-2011
Message 3 of 3 (1,038 Views)

Re: pc shuts off automatically after only 1-2 minutes

You may also check if some of the CPU heatsink screw holder has not broken (it may exceptionally happen on heatsinks with plastic holder)  loosing heatsink from CPU. If CPU has insufficient contact with heatsink it overheats in a minute and thermal protection shuts computer down.

I work for HP but my posts and replies are my own.

**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation