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Honor Student
Posts: 4
Member Since: ‎04-12-2017
Message 1 of 7 (187 Views)
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Need Driver for Retired Product

Product Name: 2000-211HE Notebook
Operating System: Microsoft Windows Vista

I am unable to log on my computer wirelessly. (No problem with the ethernet cord). In device manager there are three conflicts under Other Devices: Network Controller, PCI Device, PCI Simple Communications Controller. When I click on properties, they all have a Code 1. I've read on a few different sites that the drivers need to be updated or reinstalled. A couple of links took me to the HP site, but it says that my product has been retired. Is there any where I can get the drivers? Is this even what I need to connect wirelessly?

 

Thanks in advance for the help.

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Re: Need Driver for Retired Product

You're very welcome.

 

See if this newer driver gets the wireless to work...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

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Provost
Posts: 83,107
Member Since: ‎07-13-2010
Message 2 of 7 (169 Views)

Re: Need Driver for Retired Product

Hi:

 

You need these drivers...

 

Network Controller

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53753.exe

 

PCI Device

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52186.exe

 

PCI Simple Communications Controller

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52191.exe

Honor Student
Posts: 4
Member Since: ‎04-12-2017
Message 3 of 7 (160 Views)

Re: Need Driver for Retired Product

Thank you for the links to the drivers. This worked to update them. I no longer have the conflicts. However, I'm still unable to connect wirelessly. I don't know what else to check since I thought this was the problem.

Honor Student
Posts: 4
Member Since: ‎04-12-2017
Message 4 of 7 (141 Views)

Re: Need Driver for Retired Product

Do you have any tips that I can use to connect to my wifi?

Provost
Posts: 83,107
Member Since: ‎07-13-2010
Message 5 of 7 (128 Views)

Re: Need Driver for Retired Product

You're very welcome.

 

See if this newer driver gets the wireless to work...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

Honor Student
Posts: 4
Member Since: ‎04-12-2017
Message 6 of 7 (117 Views)

Re: Need Driver for Retired Product

Yes, this worked! I am able to acess the internet through my wfi. Thank you for the help!

Provost
Posts: 83,107
Member Since: ‎07-13-2010
Message 7 of 7 (110 Views)

Re: Need Driver for Retired Product

Anytime.

 

Glad to have been of assistance.

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