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‎04-28-2017 08:26 PM

HP Recommended
Product: HP All in One
Operating System: Microsoft Windows 10 (64-bit)

I have a Realtek RTL8723BE Wireless Adapter and want to know if it can connect at 5ghz or only 2.4ghz? and if it cant what are the options that I have to fix this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2017 09:42 PM

HP Recommended

Hi,

 

I don't know what is your AIO therefore I can't say BUT in general you can't fis it you have to BUY new card (if supported) or try

 

      https://www.officeworks.com.au/shop/officeworks/c/technology/home-networking-devices/wireless-usb-ad...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎04-28-2017 08:59 PM

HP Recommended

Hi,

 

It connects to 2.4GHz networks only

 

   https://www.cnet.com/products/realtek-rtl8723be-network-adapter/specs/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-28-2017 09:08 PM

HP Recommended

So, what can I do to fix this?

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‎04-28-2017 09:42 PM

HP Recommended

Hi,

 

I don't know what is your AIO therefore I can't say BUT in general you can't fis it you have to BUY new card (if supported) or try

 

      https://www.officeworks.com.au/shop/officeworks/c/technology/home-networking-devices/wireless-usb-ad...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-29-2017 08:34 AM

HP Recommended

I am not sure which wireless USB adapter I should by for my computer so it will connect on 5ghz to the modem. Can you help?

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