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Student
Posts: 1
Member Since: ‎03-17-2017
Message 1 of 2 (45 Views)

when I put a new CD in the drive of my new HP Pavilion All In one it will not download it

Product Name: HP Pavilion All In One
Operating System: Microsoft Windows 10 (32-bit)

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Dean
Posts: 9,774
Member Since: ‎08-09-2015
Message 2 of 2 (30 Views)

Re: when I put a new CD in the drive of my new HP Pavilion All In one it will not download it

@Teresa9

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but I don't understand what you're trying to do -- as "downloading" is the process of copying something from a Website to your PC, and you wouldn't use a CD for that.

 

Is this a data CD, and audio CD, or a video?

 

I presume you are trying to copy the contents of the CD to your hard drive, so what application are you using?

 

Also, what is happening when you do that -- telling us it's not working is not enough information.


We can proceed when you provide the information.

Thanks

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