• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 09:41 AM

HP Recommended
Product: HP Pavilion All In One
Operating System: Microsoft Windows 10 (32-bit)

1

1 REPLY 1

‎03-17-2017 10:58 AM

HP Recommended

@Teresa9

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but I don't understand what you're trying to do -- as "downloading" is the process of copying something from a Website to your PC, and you wouldn't use a CD for that.

 

Is this a data CD, and audio CD, or a video?

 

I presume you are trying to copy the contents of the CD to your hard drive, so what application are you using?

 

Also, what is happening when you do that -- telling us it's not working is not enough information.


We can proceed when you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.