-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Desktops (Archived)
- Error: no boot disk has been detected or the disk has faile...
Create an account on the HP Community to personalize your profile and ask a question
05-14-2012 04:32 AM
I turned off my computer last night and when I turned it back on today I received a "no boot disk detected or disk failed" error. The computer is a Pavilion P7-1011 Desktop running Windows 7 Home Premium 64 bit.
Is there a way to fix this or did I just lose everything on my computer? I've only had the computer since March 30, 2012
Solved! Go to Solution.
Accepted Solutions
05-14-2012 04:52 AM
I recommend that you start your PC and go into the BIOS and then select F2 Diagnostics and run the hard disk diagnostic test.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
05-14-2012 04:52 AM
I recommend that you start your PC and go into the BIOS and then select F2 Diagnostics and run the hard disk diagnostic test.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
05-14-2012 05:07 AM - edited 05-14-2012 05:08 AM
Yes. It sounds like hard disk replacement time. the hard disk is a warranty replaceable unit. It is still within the warranty period.
Contact HP for a replacement hard disk.
I do hope that you made recovery media.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
05-14-2012 05:21 AM
When you start your computer hit F11 repeatedly. This will run the hardware diagnostic. If it still doesn't detect your harddrive the harddrive might be defective. I had two defective harddrives when I first bought my HP Desktop. One went a month after buying it and the other went bad three or four months after that. The guy at Best Buy said if that one went bad they would have to give me a whole new computer because of the lemon law. The second drive has worked fine and it has been a few years. I bought my PC when Seagate was having trouble with the read/write heads breaking. Keep your old harddrive because you can hook it up as a secondary drive if it is not physically broken and you may be able to get some of your documents off of it. If it's under warranty bring it in to the store with receipt. Don't fix it yourself until the warrantty is up.
07-22-2012 09:45 AM - last edited on 07-22-2012 11:49 AM by MrMatthew
After receiving the message, "no boot disk has been detected or the disk has failed" I restarted my computer pressed the ESC button then selected the F2 key to run diagnostics. Error code received BIOHD1 Drive not detected connection failed. Memory test passed CPU test passed
This is on my HP #100B All-in-One PC.
SKU: XZ812UT#ABA
S/N: [Personal Information Removed]
Purchased on 09/23/2011 through Tiger Direct.
Though I have searched everywhere I have been unable to locate a start-up disk (I know, idiot alert). I am sure that I had assumed that one came with the unit but when I checked my paperwork, the receipt and the tag from the shipping box were there along with the quick setup booklet but no CD. If I need this, I will need to be directed to somewhere online where I can make one. That computer had Windows 7 installed on it when I received it but has had issues with freezing up and blue screens from day one. The first time I turned it on - blue screen-. A reboot fixed that so my initial assumption was that perhaps the unit was jarred in shipping. Since then, it has been a total PITA with freezing, screens dimming back into a white haze and fussiness when more than one or two windows or programs are open. This error came up this morning when I had Internet Explorer open and attempted to open my Quicken program. It started with a beeping and I was unable to close either program or use the winkey to get to the shutdown. I also attempted to use the ctrl-alt-delete function but it too would not come up so I was forced to just shut down the computer. When I tried to restart, I got the message. I attempted to restart it a few times, each with the same result. Can you please help?
Thank you,
Sherry
Didn't find what you were looking for? Ask the community