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- HP Community
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- Re: HP 8200 Elite MEI Driver
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05-26-2011 02:40 AM
Hi all,
I have a new HP 8200 elite. I install a new image with Windows 7 Pro x64 and I install all the driver I found on HP.com. But I always have 2 unknown drivers. I found that both are in the " Intel(R) Active Management Technology (AMT) 7.xx " sp52247.exe but when I try to install it I become this error:
Driver install: Intel(R) Management Engine Interface
Version: 7.0.0.1144
And a Pop-up with the message:
Das Setup-Progamm konnte einen oder mehrere Gerätetreiber nicht installieren. Das Setup wird abgebrochen
In English: The setup progam could not install one or more device drivers. The setup is aborted
I try to install it manually in the "Hardware manager" from Windows. The "Intel(R) Active Management Technology - SOL (COM3)" is now ok but I can't Install the "Intel(R) Management Engine Interface" Hardware ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1494103C&REV_04. I become always a error " It was Driver for the device found, but during installation an error occurred"
I Event Log I have this message:
Protokollname: Application
Quelle: Windows Error Reporting
Datum: 26.05.2011 11:24:54
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: PC-h82
Beschreibung:
Fehlerbucket , Typ 0
Ereignisname: PnPDriverInstallError
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
Problemsignatur:
P1: x64
P2: 00000436
P3: heci.inf
P4: a7c38390ce8a12faafd3ab9433d9bd96407863e1
P5: HECI_DDI_x64
P6:
P7:
P8:
P9:
P10:
Angefügte Dateien:
Diese Dateien befinden sich möglicherweise hier:
C:\Users\Administrator\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_5276ad9ac8cfa680c852b7d3e85e75cfdca7bc_09205772
Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 039b0edc-877a-11e0-9419-78acc0b7c4be
Berichtstatus: 4
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-26T09:24:54.000000000Z" />
<EventRecordID>1019</EventRecordID>
<Channel>Application</Channel>
<Computer>PC-h82</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>PnPDriverInstallError</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>x64</Data>
<Data>00000436</Data>
<Data>heci.inf</Data>
<Data>a7c38390ce8a12faafd3ab9433d9bd96407863e1</Data>
<Data>HECI_DDI_x64</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Users\Administrator\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_5276ad9ac8cfa680c852b7d3e85e75cfdca7bc_09205772</Data>
<Data>
</Data>
<Data>0</Data>
<Data>039b0edc-877a-11e0-9419-78acc0b7c4be</Data>
<Data>4</Data>
</EventData>
</Event>
The Report from Microsoft:
Version=1
EventType=PnPDriverInstallError
EventTime=129508754947524284
Consent=1
ReportIdentifier=039b0edc-877a-11e0-9419-78acc0b7c4be
Response.type=4
Sig[0].Name=Architektur
Sig[0].Value=x64
Sig[1].Name=Win32-Fehler
Sig[1].Value=00000436
Sig[2].Name=INF-Name
Sig[2].Value=heci.inf
Sig[3].Name=Treiberpakethash
Sig[3].Value=a7c38390ce8a12faafd3ab9433d9bd96407863e1
Sig[4].Name=DDInstall-Abschnittsname
Sig[4].Value=HECI_DDI_x64
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=2055
FriendlyEventName=Die Treibersoftware für das Gerät konnte nicht installiert werden.
ConsentKey=PnPDriverInstallError
AppName=Gerätetreiberinstallation
AppPath=C:\Windows\System32\rundll32.exe
ReportDescription=Beim Installieren der Gerätetreiber für "Unbekanntes Gerät" ist ein Problem aufgetreten.
Can someone help me? Thanks
Christophe
Solved! Go to Solution.
Accepted Solutions
11-10-2011 09:31 AM
The part of the registry don't exist in Windows 7.
I found out how it works this afternoon.
You have to right click on the hardware in the device menue, not in the manager.
In "start/geräte und drucker/(yourPC)"
Then you choose the option that microsoft should find a reason via internet and voila.
I haven't thought that it was that easy...
many thanks
Felix
05-26-2011 06:48 AM
Hi, Christophe:
I think you need to install the IMEI driver for Windows 7 in addition to the AMT driver:
Paul
05-26-2011 07:33 AM
Hi, Christophe:
I'm sorry. It was too early in the morning here, and I must not have been completely awake, and I sent you the wrong version---for a notebook.
This should be the correct driver:
Paul
05-30-2011 02:09 AM
Hi Paul,
Thanks for your answer.
The computer is by a customer and I'm not in place this week. My customer will test this and I give you a feedback as soon as possible.
I just made some other test with this computer last week, and at end I do a sysprep /generalize. After the deploy from this image the Driver was installed and working. But when I make a discover for new hardware I become always an error from this driver.
I ill do the tet with your driver now.
Thanks Christophe
05-31-2011 01:38 AM
Just strang...
With this driver it's not better. I become always the same error and I just see that I already try this driver.
I ask me if I don't have a hardware issue with this computer. I will try with an other hardware but only in 1 month.
Thanks for your help.
Christophe
11-09-2011 11:22 PM
I also didn't find any solution for the problem of the driver with the Hardware ID
PCI\VEN_8086&DEV_1C3A&SUBSYS_1494103C&REV_04
I have a couple of PCs I'd like to reinstall with a Window 7 Prof.
I also saved from a pre-installed PC all drivers, but the System give me the error message, that no driver was found.
And no driver from the homepage fits....
I really don't have any idea anymore. It is disastrous.
Please help me
11-10-2011 05:52 AM
Hi, Felix:
I have found that there is an issue with the MEI driver and the 8200 when installing it.
Please read this: It apples to XP, but should also work with Windows 7 too.
http://rikkoss.wordpress.com/2011/08/02/intel-ime-windows-xp-driver-issue-on-hp-8200-elite-sff-pc/
Try the procedure when after you install this driver:
Paul
11-10-2011 09:31 AM
The part of the registry don't exist in Windows 7.
I found out how it works this afternoon.
You have to right click on the hardware in the device menue, not in the manager.
In "start/geräte und drucker/(yourPC)"
Then you choose the option that microsoft should find a reason via internet and voila.
I haven't thought that it was that easy...
many thanks
Felix
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