The HP Community is here for you.
HP Support Forums
Join in the conversation.
12-17-2009 07:03 PM
I have this dvd writer and it does more failed burns than sucessful. I threw the box in the trash after first few days so i don't have it or any info.
I have put in this number in the search in support and it says it is wrote on the front of the drive and this is the number.
But hp can't find it..i open nero and the info there says 1270d and i have put in that.
Can somebody give me a link to the firmwarea/ or any help on rma for service...
it about a few days away from the trash.
thamks for any help,
12-17-2009 09:37 PM - edited 12-17-2009 09:39 PM
JBag, here is the Select software and drivers section for the 1270d Writer. Be certain that yours is the 1270d before updating the firmware.
I suggest trying CDBurnerXP. I have used it for years without any problems. Also, try different DVD's (+ and -). The (-) is normally compatible with more brands than the (+). When having problems with burning, you can choose a slower speed. This can make a big difference.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home
HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.
12-18-2009 02:54 PM
Thanks for the link. it has been with regular cd's.
I guess that is why me and alot of people cant find the firmware for the drive, i bought it just as a drive from walmart not as a total system.i googled around and found out that drive is a rebaged lite on drive,so that is what i flashed it with .
i haven't tested it out yet.
thanks for the help.
06-08-2011 05:05 PM
Yeah i have the misfortune of owning one of these and I can verify that I have the same problems. This junk sits at 99% finalising for over 10 minutes. I was tempted to quit burning but amazingly after sitting there for over 10 minutes at 99% finalising disc it amazingly finished. I hate this thing and I vow to never buy HP again. HP should refund every user for this garbage.
06-17-2011 10:56 AM
To chime in, I am having the same issues as described above. The DVD Write and HP are absolute junk. HP is known for selling hardware, i.e. printers, dvd drives and writers, etc., and then in a fairly short period of time discontinuing support and providing current drivers for updated operating systems. I have two perfectly working HP printers that I can no longer use the full functionality of because HP has left me hanging. What they do should be illegal.
I'm also miffed at HP because they no longer will tell the consumers (you and me) how much ink we're getting in a cartridge. Telling me a cartridge will print 1000 page, or whatever, is useless information. How much ink goes on that page? In years past they would tell us the cartridge contains 2 ml or something that's measurable.
07-30-2011 06:11 AM
Problem with lot of DVD-RW drives (15 pcs). Burn DVD9-R (TDK and Verbatim) not begin with error "Recording of DATA-DVD failed". On external 3Q (OEM Optiarc) drive test burn this DVDs - burning ok. I tries burn on multiple speeds: 4x, 6x, 8x. Using software: Ashampoo Burning Studio 9, Ashampoo Burning Studio 2010.
Also I can't identify this model for search new firmware (for try fix this problem):
1. shop info - "HP dvd1270i" - http://www.nix.ru/autocatalog/dvd_rw_dvd_ram/DVD_R
2. On carton box - "HP dvd1270i"
3. On drives label - "HP dvd1270" - without letters
4. In Windows' Device manager - "HP DVD Writer 1270r" (ID string: IDE\CDROMHP_DVD_WRITER_1270R_____________________K
5. HP's RU site have info about only one DVD-RW drive model - "HP dvd1270e"
Which model I bought: 1270, 1270i, 1270r ...or other???
And how burn DVD9 on this strange drives? Where find info about drives? Maybe simple return to seller with reason "1270i in items' description != 1270r really ID string"?
07-30-2011 06:47 AM
In addition, log:
-= Main program window log =-
16:34:42: Preparation started
16:34:42: Starting track analysis
16:34:42: Track analysis completed successfully
16:34:42: Preparation completed successfully
16:34:43: Recording at 4x in disc at once mode. The recorded DVD will be finalized.
16:34:43: Pre-buffering data...
16:34:47: Prebuffering completed.
16:34:47: Recording DVD
16:34:47: Writing lead-in of session 1
16:34:47: Average write-speed: 0 KB/s or 0x.
16:34:47: DVD recording completed
16:34:47: Recording DVD failed
-= debug log =-
*** cut ***
SCSI_ERROR from [1:1]: ILLEGAL REQUEST - INVALID FIELD IN CDB(5:24/00) Dump: 70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 02